Refund policy
Last updated 17 October 2026
Our apps are digital products and your private link is available right after you buy. We want every app to work for you.
When you get a refund
If an app has a problem and we cannot fix it, you get a refund. We always try to fix the problem first.
When we do not refund
Because digital products are delivered instantly and cannot be returned, we do not refund a purchase just because you changed your mind.
How to ask
Email support@fluvana.com and tell us which app it is, the email you used at checkout, and what is not working. A screenshot helps. We will look at it and fix it. If we cannot, we will refund you.
How you are refunded
Refunds go back to the payment method you used at checkout. Whop processes the payment and the refund, so the time it takes to show up depends on your bank or card.
Questions about this page?
Write to support@fluvana.com or visit our contact page.